Privacy Policy

Last updated: September 27, 2026

World Virtual Tours respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, register for our events, subscribe to our newsletter, contact us, make a donation, access On Demand content or otherwise use our services.

1. Data Controller

The Data Controller responsible for the processing of personal data through this website and the services described in this Privacy Policy is:

World Virtual Tours di Lagravinese Luisa
Via Dante Alighieri 20
70010 Sammichele di Bari (BA)
Italy

VAT No.: 08569470720
Email: contact@worldvirtualtours.online

For any questions concerning this Privacy Policy or the processing of your personal data, you may contact us using the email address above.

2. Personal Data We Collect

Depending on how you interact with World Virtual Tours, we may collect the following categories of personal data:

• Identification and contact data, such as your name, surname and email address.
• Event registration data, including information provided when registering for one of our events.
• Newsletter subscription data, including your name, surname, email address and subscription preferences.
• Communication data, including messages and information you voluntarily provide when contacting us through our website or by email.
• On Demand and donation data, such as your name, email address, donation amount and information necessary to process your request.
• Technical and usage data, such as IP address, browser and device information, pages visited, access times, referring pages and similar technical information.
• Cookie and tracking data, where applicable and subject to your choices and consent where required.
• Event participation data, which may include information made available when participating in an online event.

We do not intentionally request special categories of personal data. Please avoid sending sensitive personal information unless it is necessary for a specific request.

3. How and Why We Use Your Personal Data

We process personal data only where there is an appropriate legal basis under applicable data protection law.

Providing our events and services

We process the information necessary to register participants, provide access to online events, communicate information about an event and provide related services.

The legal basis is generally the performance of a contract or the taking of steps at your request before entering into a contract.

Newsletter and promotional communications

If you subscribe to the World Virtual Tours newsletter, we use your contact information to send you news about upcoming events, cultural content and other World Virtual Tours activities.

Newsletter subscriptions are managed through our website and the subscriber information is stored within our WordPress database.

The legal basis for sending these communications is your consent. You may unsubscribe at any time using the unsubscribe link included in our newsletter communications.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Contact forms and customer support

When you contact us through a form or by email, we process your name, email address, message and any other information you voluntarily provide in order to answer your request and provide assistance.

Depending on the nature of the request, the legal basis may be the performance of a contract, steps taken at your request, or our legitimate interest in responding to enquiries and providing customer support.

Tell a Friend

Where our website provides a feature that allows you to send information about World Virtual Tours to another person, we may process your name, the recipient’s email address and any optional message you provide solely for the purpose of sending the requested communication.

When using this feature, please provide another person’s personal data only where you are entitled to do so.

On Demand content

When you request access to World Virtual Tours On Demand content, we process the information necessary to manage your request, any associated donation or payment, and access to the relevant content.

This may include your name, email address, donation amount and information relating to your access.

Payments associated specifically with On Demand content are processed through PayPal.

The legal basis is the performance of the service requested by you and, where applicable, compliance with legal and accounting obligations.

Donations and payments

Some World Virtual Tours services allow users to make voluntary donations or payments.

Depending on the service, payments may be processed through PayPal or Stripe. Payment information required to complete the transaction is processed by the relevant payment provider according to its own privacy and security practices.

World Virtual Tours does not receive or store your complete payment card credentials.

We may receive transaction information necessary to confirm the payment or donation, maintain appropriate records and provide the requested service.

Website operation, security and fraud prevention

Technical data may be processed to operate and secure the website, diagnose technical problems, prevent abuse, protect our systems and services, and maintain appropriate server and security logs.

The legal basis is our legitimate interest in maintaining the security, integrity and proper operation of our website and services, as well as compliance with applicable legal obligations where relevant.

Analytics and website improvement

We may use analytics technologies, including Google Analytics 4, to understand how visitors use our website and to improve its performance, content and usability.

Where applicable law requires consent for the use of analytics cookies or similar technologies, such processing is performed only in accordance with the user’s cookie preferences.

We also use Google Tag Manager to manage certain website tags and technologies.

4. Event Registration and Eventbrite

Registration for World Virtual Tours events may be provided through Eventbrite.

When you register for an event through Eventbrite, personal data relating to your registration is processed through the Eventbrite platform. World Virtual Tours may receive information necessary to administer the event, communicate with registered participants and provide access to the event.

Eventbrite also processes information in accordance with its own privacy terms and policies.

We recommend reviewing the privacy information provided by Eventbrite when using its services.

5. Online Events and Zoom

Many World Virtual Tours events are delivered online using Zoom.

When you access or participate in an event through Zoom, Zoom may process technical, identification and participation data according to the way you use its platform and in accordance with its own privacy documentation.

World Virtual Tours processes event participation information only as necessary to organize, administer and deliver its events.

6. Event Recordings

Some World Virtual Tours events may be recorded.

Recordings are not guaranteed for every event and may depend on technical conditions, permissions and the nature of the event.

Where recordings are made available to participants, they may be delivered through a protected or dedicated page on the World Virtual Tours website using third-party video storage or delivery infrastructure.

We take reasonable measures to limit access to recordings to the intended audience and for the applicable access period.

7. Third-Party Service Providers

We use selected third-party providers where necessary to operate World Virtual Tours and deliver our services.

These may include providers of:

• website hosting and infrastructure;
• content delivery and website security;
• event registration services;
• online meeting and streaming services;
• payment processing;
• email and communication services;
• video storage and delivery;
• analytics and tag management;
• technical support and website administration.

Depending on the circumstances, these providers may process personal data on our behalf as processors or may act as independent data controllers for certain processing activities.

We seek to use providers that offer appropriate safeguards for personal data and limit the information shared with them to what is reasonably necessary for the relevant purpose.

8. Website Hosting, Security and Content Delivery

Our website is hosted using professional hosting and infrastructure services.

We also use Cloudflare for content delivery, performance and security purposes. In providing these services, technical information such as IP addresses, request information and device or browser data may be processed as necessary to deliver and protect the website.

Server, security and access logs may be retained for a reasonable period where necessary for security, troubleshooting, abuse prevention and system integrity.

9. Cookies and Similar Technologies

World Virtual Tours uses cookies and similar technologies to operate the website, remember user preferences, maintain security, understand website usage and, where applicable, provide additional functionality.

Some cookies are strictly necessary for the website to function and do not require consent where permitted by applicable law.

Other cookies or tracking technologies, including certain analytics or third-party technologies, may require your consent before they are activated.

Where consent is required, you can accept, reject or manage these technologies through the cookie consent controls provided on the website.

You can change your cookie preferences where the website provides a cookie preference control. You may also manage cookies through your browser settings.

We periodically review the cookies and tracking technologies used on the website and may provide more detailed information through our cookie settings or a dedicated Cookie Policy.

10. International Data Transfers

Some of the service providers we use are international companies or may process data using infrastructure located outside the European Economic Area.

Where personal data is transferred outside the European Economic Area, we rely on applicable legal transfer mechanisms and safeguards where required, such as adequacy decisions adopted by the European Commission, Standard Contractual Clauses, or other mechanisms permitted under applicable data protection law.

11. How Long We Keep Personal Data

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and to comply with applicable legal, accounting and administrative obligations.

Retention periods may vary depending on the type of information and purpose of processing.

In particular:

• newsletter subscription data is generally retained until you unsubscribe or withdraw your consent, subject to limited retention where necessary to document previous consent or withdrawal;
• customer support and correspondence may be retained for the period reasonably necessary to manage the request and any subsequent issues;
• event registration information may be retained for the period necessary to administer the event and maintain appropriate administrative records;
• transaction and accounting information may be retained for the period required by applicable tax and accounting laws;
• technical and security logs are retained for a period appropriate to their security and troubleshooting purpose;
• data processed on the basis of consent will no longer be used for that purpose after valid withdrawal of consent, unless another lawful basis permits or requires its retention.

We may retain limited information for longer where necessary to establish, exercise or defend legal claims or comply with a legal obligation.

12. How We Protect Personal Data

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss or destruction.

These measures include appropriate access controls, secure website infrastructure, security monitoring, software maintenance and limiting access to personal data to persons and service providers who require it for legitimate purposes.

No online service can guarantee absolute security, but we regularly review our systems and practices with the aim of maintaining an appropriate level of protection.

13. Your Data Protection Rights

If the GDPR or other applicable data protection legislation applies to you, you may have the right to:

• obtain confirmation as to whether we process your personal data and request access to it;
• request correction of inaccurate or incomplete personal data;
• request deletion of your personal data where the applicable legal requirements are met;
• request restriction of processing;
• object to processing based on legitimate interests;
• receive certain personal data in a structured, commonly used and machine-readable format and, where applicable, request its transmission to another controller;
• withdraw consent at any time where processing is based on consent;
• lodge a complaint with a competent data protection supervisory authority.

Where processing is based on consent, withdrawing your consent does not affect the lawfulness of processing carried out before withdrawal.

To exercise your rights, contact us at:

contact@worldvirtualtours.online

We may need to verify your identity before fulfilling a request where this is necessary to protect your personal data.

As World Virtual Tours is established in Italy, you also have the right to lodge a complaint with the Garante per la protezione dei dati personali, the Italian data protection supervisory authority.

14. Third-Party Websites and Services

Our website may contain links to or integrations with websites and services operated by third parties.

When you choose to interact directly with a third-party service, that provider may process your personal data according to its own privacy policy and terms.

World Virtual Tours is not responsible for the privacy practices of independent third-party websites or services. We encourage you to review their privacy information before providing personal data.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technologies, data processing activities or legal obligations.

The current version will always be published on this page. When material changes are made, we will update the “Last updated” date at the top of this Privacy Policy and, where appropriate, provide additional notice.

We encourage users to review this Privacy Policy periodically.

16. Contact Us

For questions about this Privacy Policy, the processing of your personal data or the exercise of your data protection rights, please contact:

World Virtual Tours di Lagravinese Luisa
Via Dante Alighieri 20
70010 Sammichele di Bari (BA)
Italy

VAT No.: 08569470720
Email: contact@worldvirtualtours.online